SMS Delivery Delays and failure to UTS Network in Curacao

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to UTS Network in Curacao. This incident has been resolved.

Posted May 12, 2023 - 18:20 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to UTS Network in Curacao. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 12, 2023 - 16:26 PDT

Update

We are experiencing MMS/SMS delivery delays and failure when sending messages to UTS Network in Curacao. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 12, 2023 - 14:48 PDT

Investigating

We are experiencing MMS/SMS delivery delays and failure when sending messages to UTS Network in Curacao. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 12, 2023 - 13:49 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).