Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Message Delivery Failures - Mobile Originated
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures from T-Mobile to a subset of Twilio US phone numbers. This incident has been resolved.
Monitoring
We have started seeing recovery for the issue of inbound message failures from T-Mobile to a subset of Twilio US phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience inbound message failures from T-Mobile to a subset of Twilio US phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing message failures from T-Mobile to a subset of Twilio US phone numbers. Customers may experience failed delivery in receiving SMS messages. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with inbound message delivery failing to Twilio phone numbers from a US mobile carrier. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).