Some SMS Delivery Delays to Movilenet in Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Movilenet in Venezuela. This incident has been resolved.

Posted Mar 10, 2020 - 21:56 PDT

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.

Posted Mar 10, 2020 - 19:55 PDT

Investigating

We are still experiencing some SMS delivery delays when sending messages to Movilenet in Venezuela. Our engineers are continuing to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.

Posted Mar 10, 2020 - 18:57 PDT

Monitoring

We are observing recovery in the delays to Movilenet in Venezuela. We will continue to monitor to ensure a full recovery.

Posted Mar 10, 2020 - 16:28 PDT

Update

We continue to investigate this issue with our carrier partners. We will provide an update as soon as additional information is available.

Posted Mar 10, 2020 - 15:14 PDT

Update

We continue to investigate this issue with our carrier partner. We will provide an update as soon as additional information is available.

Posted Mar 10, 2020 - 13:17 PDT

Investigating

We are experiencing some SMS delivery delays when sending messages to Movilenet in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 10, 2020 - 11:44 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).