Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays and Failures To 9Mobile Network in Nigeria

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS/SMS delivery delays when sending messages to 9Mobile Network in Nigeria. This incident has been resolved.
        Posted Feb 19, 2025 - 13:36 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to 9Mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 19, 2025 - 11:48 PST

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to 9Mobile Network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 18, 2025 - 18:25 PST

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to 9Mobile Network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 18, 2025 - 02:29 PST

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to 9Mobile Network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 18:25 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages to 9Mobile Network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 14:25 PST

        Update

        We are continuing to experience SMS delivery delays when sending messages to 9Mobile Network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 12:22 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to 9Mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 17, 2025 - 11:27 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).