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        ConversationRelay: ElevenLabs TTS Latency

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays with ConversationRelay: ElevenLabs TTS. This incident has been resolved.
        Posted Jul 24, 2025 - 10:24 PDT

        Update

        Customers’ using ElevenLabs as the text-to-speech provider are seeing impact with longer text-to-speech generation. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 24, 2025 - 09:58 PDT

        Update

        Customers’ using ElevenLabs as the text-to-speech provider are seeing impact with longer text-to-speech generation. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 24, 2025 - 08:58 PDT

        Investigating

        Our monitoring systems have detected a potential issue with ConversationRelay. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 24, 2025 - 08:47 PDT
        This incident affected: PROGRAMMABLE VOICE (ConversationRelay).