Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Delays to US over US/CA Toll-Free Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending messages to US over US/CA Toll-Free Numbers. This incident has been resolved.
      Posted May 29, 2020 - 18:37 PDT
      Monitoring
      We are observing signs of recovery in SMS delivery reports when sending messages to US over US/CA Toll-Free Numbers. We will continue to monitor to ensure a full recovery.
      Posted May 29, 2020 - 17:53 PDT
      Investigating
      We are experiencing SMS delivery report delays when sending messages to US over US/CA Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted May 29, 2020 - 17:07 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).