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        SMS Delivery Report Delays to US over US/CA Toll-Free Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending messages to US over US/CA Toll-Free Numbers. This incident has been resolved.
        Posted May 29, 2020 - 18:37 PDT

        Monitoring

        We are observing signs of recovery in SMS delivery reports when sending messages to US over US/CA Toll-Free Numbers. We will continue to monitor to ensure a full recovery.
        Posted May 29, 2020 - 17:53 PDT

        Investigating

        We are experiencing SMS delivery report delays when sending messages to US over US/CA Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted May 29, 2020 - 17:07 PDT
        This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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