Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outgoing SMS delivery issues from some Mexico numbers
Incident
Report for Twilio
Resolved
SMS Delivery issues from some Mexico numbers is not Resolved and expected to persist into next week. We are working with our partner to resolve the issue. This is the final update, further communication will be provided via customer support.
Update
Our engineering team is continuing to work with our provider to address the SMS delivery issue from certain Mexico numbers to Telcel handsets in Mexico. We will provide another update at 12pm PDT on 3/25/2016.
Update
Our engineering team is continuing to work with our provider to alleviate the SMS delivery issue from certain Mexico numbers to Telcel handsets in Mexico. We will provide another update at 12pm PDT on 3/24/2016.
Update
We continue working with our provider to alleviate the SMS delivery issue from certain Mexico numbers to Telcel handsets in Mexico. We will provide another update in 4 hours.
Identified
We are working with our provider to alleviate the SMS delivery issue from certain Mexico numbers to Telcel handsets in Mexico. We expect to provide another update in 1 hour.
Update
We are currently experiencing an issue with SMS message delivery from certain Mexico numbers to Telcel handsets in Mexico. Our engineering team is working with our providers to resolve the issue. Next update in 30 minutes.
Investigating
We are currently experiencing an issue with SMS message delivery from certain Mexico numbers. Our engineering team is working with our providers to resolve the issue. Next update in 30 minutes.