Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to MTN Nigeria
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to the MTN network in Nigeria. This incident has been resolved.
Monitoring
We are observing recovery from SMS delivery delays when sending messages to the MTN network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery delays when sending messages to MTN Nigeria. This incident post was moved to monitoring by mistake. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to MTN Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to MTN Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Middle East & Africa).