Calls to Bandwidth Owned Numbers are Failing

Incident Report for Twilio

Resolved

The issue affecting a subset of Bandwidth owned numbers has been resolved, and the service is functioning normally at this time.

Posted Oct 06, 2021 - 14:18 PDT

Monitoring

A subset of Bandwidth owned numbers are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 06, 2021 - 13:29 PDT

Update

We are still observing a subset of call failures to Bandwidth Owned numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 06, 2021 - 06:32 PDT

Update

We are still observing a subset of call failures to Bandwidth Owned numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 05, 2021 - 22:34 PDT

Update

We are still observing a subset of call failures to Bandwidth Owned numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 05, 2021 - 18:34 PDT

Update

We are still observing a subset of call failures to Bandwidth Owned numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2021 - 16:35 PDT

Update

We are observing a subset of call failures to Bandwidth Owned numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Oct 05, 2021 - 15:34 PDT

Investigating

Our monitoring systems have detected a potential issue with calls to bandwidth owned numbers failing. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 05, 2021 - 15:19 PDT

This incident affected: PROGRAMMABLE VOICE (PSTN).