SMS Delivery Delays on Intertelecom Network in Ukraine

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Intertelecom network in Ukraine. This incident has been resolved.

Posted Jul 07, 2022 - 02:59 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Intertelecom network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 07, 2022 - 00:15 PDT

Update

We are still observing SMS delivery delays when sending messages to the Intertelecom network in Ukraine. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 06, 2022 - 20:20 PDT

Update

We are still observing SMS delivery delays when sending messages to the Intertelecom network in Ukraine. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 06, 2022 - 18:25 PDT

Investigating

During the monitoring period we noticed further degradation on SMS delivery delays when sending messages to Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 06, 2022 - 17:31 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Intertelecom Network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 06, 2022 - 15:33 PDT

Investigating

We are experiencing SMS delivery delays affecting Intertelecom Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 06, 2022 - 14:37 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).