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        Delays in WhatsApp Template Approvals

        Incident Report for Twilio

        Resolved

        The delays with WhatsApp Template Approvals has been resolved and template approvals are operating normally at this time.
        Posted Jul 17, 2025 - 09:34 PDT

        Identified

        Our engineers have identified the issue with delays in WhatsApp Template Approvals and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 17, 2025 - 08:52 PDT

        Investigating

        We are experiencing Delays in WhatsApp Template Approvals. Our engineers are working with our internal team to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 17, 2025 - 07:52 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
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