Configuration Inconsistency in Some Frontline Accounts

Incident Report for Twilio

Resolved

The issue affecting Frontline configuration has been resolved, and the service is functioning normally at this time.

Posted Jun 15, 2022 - 05:23 PDT

Monitoring

We have started seeing recovery for intermittent issues with Frontline configuration. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 15, 2022 - 04:52 PDT

Update

We are continuing to investigate intermittent issues with Frontline configuration. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Jun 15, 2022 - 01:17 PDT

Update

We are continuing to investigate intermittent issues with Frontline configuration. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Jun 14, 2022 - 13:06 PDT

Update

We are investigating intermittent issues with Frontline configuration. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 14, 2022 - 01:17 PDT

Update

We are investigating intermittent issues with Frontline configuration. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 13, 2022 - 17:17 PDT

Update

We are investigating intermittent issues with Frontline configuration. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 13, 2022 - 13:20 PDT

Update

We are investigating intermittent issues with frontline configuration. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 13, 2022 - 11:20 PDT

Update

We are investigating intermittent issues with frontline configuration. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 13, 2022 - 10:20 PDT

Investigating

Our monitoring systems have detected a potential issue with Frontline configuration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 13, 2022 - 09:49 PDT

This incident affected: FRONTLINE.