SMS Delivery Delay To All Networks In Brazil Over Pre-Registered SenderID And Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to all networks in Brazil over pre-registered sender IDs and short codes. This incident has been resolved.

Posted Jul 15, 2022 - 01:49 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to all networks in Brazil over Pre-Registered SenderIDs and Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 14, 2022 - 23:52 PDT

Update

We are experiencing SMS delivery delays when sending messages to all networks in Brazil over Pre-Registered SenderIDs and Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 14, 2022 - 22:45 PDT

Update

We are experiencing SMS delivery delays when sending messages to all networks in Brazil over Pre-Registered SenderIDs and Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 14, 2022 - 21:45 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to all networks in Brazil over Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 14, 2022 - 21:42 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).