Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays and Failures to the MTN Irancell Network in Iran
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to MTN Irancell network in Iran over a subset of pre-registered sender IDs. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays and failures to the MTN Irancell network in Iran over a subset of pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to investigate the issue causing SMS delivery delays and failures to the MTN Irancell network in Iran over a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
Update
We continue to investigate the issue causing SMS delivery delays and failures to the MTN Irancell network in Iran over a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays and failures to the MTN Irancell network in Iran over a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays and failures when sending messages to the MTN Irancell network in Iran. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.