SMS delivery To T-Mobile US handsets are degraded.

Incident Report for Twilio

Resolved

We have observed a stable recovery in delays sending SMS to some T-Mobile handsets in the US from a subset of Twilio US short codes and toll-free numbers. We will continue to monitor SMS traffic to T-Mobile US handsets. At this time we are marking this incident as resolved.

Posted Apr 05, 2019 - 02:32 PDT

Monitoring

We are observing recovery in delays sending SMS to some T-Mobile handsets in the US from a subset of Twilio US short codes and toll-free numbers. We are continuing working with our carrier partner to resolve the issue. We will provide an update as soon as more information arrives.

Posted Apr 05, 2019 - 02:12 PDT

Investigating

We are observing delays in sending some SMS to T-Mobile handsets in the US from a subset of Twilio US short codes and toll-free numbers. We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as possible.

Posted Apr 05, 2019 - 01:42 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).