Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to AmericaNet Network in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to AmericaNet network in Brazil. The incident has been resolved.
        Posted Mar 04, 2024 - 16:06 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 13:33 PST

        Update

        We continue observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 11:32 PST

        Investigating

        After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to the AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 04, 2024 - 10:39 PST

        Update

        We continue observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 09:37 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to AmericaNet network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 07:28 PST

        Update

        We continue to experience SMS delivery delays when sending messages to the AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 05:05 PST

        Update

        We continue to experience SMS delivery delays when sending messages to the AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 04, 2024 - 01:15 PST

        Update

        We continue to experience SMS delivery delays when sending messages to the AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 03, 2024 - 23:15 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to the AmericaNet network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 03, 2024 - 22:21 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage