SMS Delivery Failures To CTBC Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to CTBC in Brazil. This incident has been resolved.

Posted Jul 21, 2022 - 11:46 PDT

Update

We continue observing successful SMS delivery when sending messages to CTBC in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 21, 2022 - 09:51 PDT

Monitoring

We are observing successful SMS delivery when sending messages to CTBC in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 21, 2022 - 07:59 PDT

Update

We are still experiencing SMS delivery failures when sending messages to CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 21, 2022 - 06:10 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to CTBC in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 21, 2022 - 05:23 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).