Canada Account Security Carrier Partner Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Jul 04, 2023 - 04:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 07, 2023 - 22:02 PDT

Scheduled

Our Carrier Partner Telus CA is conducting a planned maintenance from 07 June 2023 at 22:00 PDT until 04 July 2023 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for Telus CA customers.
Impacted Products: Silent Network Authentication (SNA), Lookup SIM Swap, Identity Match

Note, the maintenance will be carried out on each of the following dates and times:

07 June 2023 at 22:00 PDT until 08 June 2023 at 04:00 PDT

14 June 2023 at 22:00 PDT until 15 June 2023 at 04:00 PDT

20 June 2023 at 22:00 PDT until 21 June 2023 at 04:00 PDT

03 July 2023 at 22:00 PDT until 04 July 2023 at 04:00 PDT

Posted Jun 06, 2023 - 09:10 PDT

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap).