Twilio Services
Issues related to Twilio’s Software
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      Scheduled maintenance
      System Metrics
      Canada Account Security Carrier Partner Maintenance
      Scheduled Maintenance Report for Twilio
      Completed
      The scheduled maintenance has been completed.
      Posted Jul 04, 2023 - 04:00 PDT
      In progress
      Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Posted Jun 07, 2023 - 22:02 PDT
      Scheduled
      Our Carrier Partner Telus CA is conducting a planned maintenance from 07 June 2023 at 22:00 PDT until 04 July 2023 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for Telus CA customers.
      Impacted Products: Silent Network Authentication (SNA), Lookup SIM Swap, Identity Match


      Note, the maintenance will be carried out on each of the following dates and times:



      07 June 2023 at 22:00 PDT until 08 June 2023 at 04:00 PDT


      14 June 2023 at 22:00 PDT until 15 June 2023 at 04:00 PDT


      20 June 2023 at 22:00 PDT until 21 June 2023 at 04:00 PDT


      03 July 2023 at 22:00 PDT until 04 July 2023 at 04:00 PDT
      Posted Jun 06, 2023 - 09:10 PDT
      This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap).