Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays on US - Verizon on a Small Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer observing issues in MMS delivery to US - Verizon when sending messages from a small subset of Twilio short codes. This incident has been resolved.
Update
We continue to observe successful MMS delivery to US - Verizon when sending messages from a small subset of Twilio short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing successful MMS delivery to US - Verizon when sending messages from a small subset of Twilio short codes for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience MMS delivery delays to US - Verizon when sending messages from a small subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing MMS delivery delays to US - Verizon when sending messages from a small subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).