SMS Delivery Degradation to Vivo, Brazil

Incident Report for Twilio

Resolved

The delivery issues for sending messages to Vivo in Brazil has been resolved and affected messages have been delivered with delay. All systems are operating normally.

Posted Jan 31, 2019 - 06:48 PST

Investigating

We are observing delivery degradation to the Vivo network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Jan 31, 2019 - 05:49 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).