Delivery issues for domestic SMS traffic in Chile

Incident Report for Twilio

Resolved

Our testing and monitoring has confirmed that delivery failures for inbound and outbound domestic traffic in Chile has recovered and is now operating normally.

Posted Feb 01, 2019 - 12:01 PST

Monitoring

We are observing recovery of the delivery issues for inbound and outbound domestic traffic in Chile and will continue monitoring.

Posted Feb 01, 2019 - 11:38 PST

Investigating

We are experiencing SMS delivery failures for inbound and outbound domestic traffic in Chile — i.e., messages sent from one Chile phone number to another Chile phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have more information

Posted Feb 01, 2019 - 11:18 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).