Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to the CTBC Celular SA (CTBC) network in Brazil. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to the CTBC Celular SA (CTBC) network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to the CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We continue observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) network in Brazil . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).