Intermittent inbound call failure to Twilio number in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567)

Incident Report for Twilio

Resolved

All services are fully operational.

Posted Jan 11, 2018 - 07:16 PST

Monitoring

Our carrier partner has restored service previously impacting voice calls in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567). All services are fully operational

Posted Jan 11, 2018 - 06:57 PST

Identified

Our provider is experiencing issues routing inbound calls to our numbers in Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567), the issue has been identified as a physical fiber cable cut, the provider working to fix the issue as soon as possible

Posted Jan 11, 2018 - 05:57 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).