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SMS Delivery Delays and Failures From a Subset of Twilio Sender IDs to SmartFren Indonesia
Incident
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Update
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Sender IDs to SmartFren network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affects: CARRIER NETWORK (SMS, APAC).