SMS Delivery Delays and Failures to Orange Network Mali

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Orange Network Mali. This incident has been resolved.

Posted Mar 14, 2022 - 18:54 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Orange Network Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 14, 2022 - 17:22 PDT

Update

We are continuing to experience SMS delivery delays and failures sending to Orange Network Mali. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 14, 2022 - 15:16 PDT

Update

We are experiencing SMS delivery delays and failures sending to Orange Network Mali. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 14, 2022 - 13:57 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays and Failures to the Orange Network in Mali. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 14, 2022 - 13:53 PDT