We have confirmed that inbound MMS to impacted short codes has returned to normal.
Posted Apr 22, 2018 - 22:17 PDT
Monitoring
Our engineers have resolved the issue and we are correctly receiving inbound MMS MO on impacted short codes. We will continue to monitor the network.
Posted Apr 22, 2018 - 21:46 PDT
Identified
Our engineers have identified the issue and are working towards resolution.
Posted Apr 22, 2018 - 20:52 PDT
Update
Our engineers are continuing to work with the carrier on missing inbound MMS on some US short codes.
Posted Apr 22, 2018 - 19:48 PDT
Investigating
Our monitoring systems have detected missing inbound MMS messages to some US short codes. Short code SMS and outbound MMS are not impacted and functioning normally. Our engineers are investigating.
Posted Apr 22, 2018 - 16:03 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).
