SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes. This incident has been resolved.

Posted Sep 23, 2024 - 18:16 PDT

Monitoring

We are observing recovery in Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 23, 2024 - 16:30 PDT

Update

We are continuing to experience SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 23, 2024 - 13:53 PDT

Update

We are experiencing to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 23, 2024 - 12:04 PDT

Investigating

We are continuing to experience SMS Delivery Delays to Multiple Networks in Taiwan for a Subset of Alphanumeric and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 23, 2024 - 11:06 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).