SMS Delivery Delays To Canada Telus Mobility Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Canada Telus Mobility Network. This incident has been resolved.

Posted Jun 29, 2021 - 07:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Canada Telus Mobility Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 29, 2021 - 05:39 PDT

Update

We are continuing to work with our carrier partner to resolve SMS delivery delays to Telus Mobility network in Canada. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 29, 2021 - 03:45 PDT

Update

We are continuing our investigation and have discovered SMS Long Code, North America is affected by SMS delivery delays to Telus Mobility network in Canada

Posted Jun 29, 2021 - 02:57 PDT

Update

We are continuing to investigate this issue.

Posted Jun 29, 2021 - 02:52 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Telus Mobility network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 29, 2021 - 02:48 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).