Gather Speech-to-Text Failure

Incident Report for Twilio

Resolved

The failures have been resolved and Gather Speech-to-Text is operating normally at this time.

Posted Jul 24, 2026 - 14:31 PDT

Update

Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 13:55 PDT

Monitoring

Gather Speech-to-Text is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 24, 2026 - 13:25 PDT

Update

We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 05:28 PDT

Update

We are continuing to investigate the issue related to Gather Speech-to-Text Failures. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 01:28 PDT

Update

We are continuing to investigate this issue related to Gather Speech-to-Text Failures. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2026 - 23:28 PDT

Investigating

We are Investigating an issue related to Gather Speech-to-Text Failures. We will provide an update as soon as more information becomes available.

Posted Jul 23, 2026 - 22:14 PDT

This incident affected: PROGRAMMABLE VOICE AU1 (Speech Recognition (Gather Speech) AU1).