Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. This incident is resolved.
Monitoring
We are observing recovery with SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. We are continuing to monitor the situation, and will provide an update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes. Our engineers are investigating with our carrier partners, and we will provide an update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue SMS Delivery Delays to Multiple Networks in the US for a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).