Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Can’t Create Authentication Templates In the Console.
Incident
Report for Twilio
Resolved
The issue affecting the issue when attempting to submit a new WhatsApp template when selecting the "Authentication" template category has been resolved and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for the issue when attempting to submit a new WhatsApp template when selecting the "Authentication" template category. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are investigating an issue when attempting to submit a new WhatsApp template when selecting the “Authentication” template category. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We're aware of an issue when attempting to submit a new WhatsApp template when selecting the "Authentication" template category. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (Console).