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Issues found outside of Twilio’s Network
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System Metrics
Call Failure Issues to and From a Subset of Twilio Malaysia Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting call failures to and from a subset of Twilio Malaysia phone numbers has been resolved, and the service is functioning normally at this time.
Update
We are continuing to monitor for the issue causing call failures to and from a subset of Twilio Malaysia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to monitor for the issue causing call failures to and from a subset of Twilio Malaysia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for the issue causing call failures to and from a subset of Twilio Malaysia phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate the issue causing call failures to and from a subset of Twilio Malaysia phone numbers. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
The issue causing call failures to and from a subset of Twilio Malaysia phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).