We are no longer experiencing latency in gather speech for customer with multiple nested 'Play' and 'Say'. This incident has been resolved.
Posted Jan 28, 2026 - 14:21 PST
Monitoring
We are observing recovery in latency in gather speech for customer with multiple nested 'Play' and 'Say'. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 28, 2026 - 12:39 PST
Update
We are still observing increased latency in gather speech for customer with multiple nested 'Play' and 'Say'. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 28, 2026 - 12:28 PST
Investigating
We are currently observing increased latency in Gather speech for customer with multiple nested 'Play' and 'Say'
Posted Jan 28, 2026 - 12:19 PST
This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).
