Inbound Call Failure To a Subset of Indonesia Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Indonesian numbers has been resolved, and the service is functioning normally at this time.

Posted Jul 14, 2024 - 01:06 PDT

Update

The recovery of inbound calls to a subset of Indonesian numbers continues to progress positively. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2024 - 23:05 PDT

Monitoring

We have started seeing recovery for inbound calls to the Subset of Indonesia Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 13, 2024 - 21:05 PDT

Investigating

We are observing Inbound Call Failure To a Subset of Indonesia Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 13, 2024 - 20:05 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).