Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Programmable Voice customers using inbound and outbound calls are seeing an elevated level of 500 errors.

        Incident Report for Twilio

        Resolved

        The issue 500 errors that affected Programmable Voice/TwiML, Conferencing, Recording, TaskRouter and Verify has been resolved, and the service is functioning normally at this time.
        Posted 1 year ago. Dec 11, 2023 - 20:55 PST

        Monitoring

        We are observing recovery in 500 errors that affected Programmable Voice/TwiML, Conferencing, Recording, TaskRouter and Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted 1 year ago. Dec 11, 2023 - 20:06 PST

        Investigating

        We are observing call failures to Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted 1 year ago. Dec 11, 2023 - 18:38 PST
        This incident affected: PROGRAMMABLE VOICE (PSTN).