SMS Delivery Delays to Verizon Wireless U.S. from a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States. This incident has been resolved.

Posted Oct 26, 2023 - 11:07 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Verizon Wireless in the United States from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 26, 2023 - 09:54 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Verizon Wireless in the United States from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 26, 2023 - 07:46 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2023 - 06:45 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).