We are observing recovery in SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 06, 2026 - 14:18 PST
Update
We are still experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Feb 06, 2026 - 10:48 PST
Update
We are still experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 06, 2026 - 08:49 PST
Investigating
We are experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 06, 2026 - 07:48 PST
This incident affects: CARRIER NETWORK (SMS, Latin America).