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        Delay in Getting Twilio/flows Templates Approved on Whatsapp

        Incident Report for Twilio

        Update

        Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted May 18, 2026 - 18:54 PDT

        Update

        Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted May 18, 2026 - 15:12 PDT

        Update

        Our engineers have identified an issue where customers may experience a delay in getting Twilio/Flows templates approved on WhatsApp and are still working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 18, 2026 - 12:41 PDT

        Identified

        Our engineers have identified the issue where Customers may experience a delay in getting Twilio/flows templates approved on WhatsApp and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 18, 2026 - 11:42 PDT
        This incident affects: PROGRAMMABLE MESSAGING (Messaging Channels).