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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays to AT&T Network in the US for a subset of Toll Free and Short Code Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays when sending to AT&T Network in the US for a subset of Toll Free Numbers. This incident has been resolved.
      Posted Nov 20, 2024 - 20:28 PST
      Update
      We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 18:28 PST
      Update
      We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 16:28 PST
      Monitoring
      We are observing recovery in MMS delivery delays when sending messages to AT&T Network in the US for a subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 14:34 PST
      Update
      We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 11:38 PST
      Update
      We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free and a subset of Shortcode numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 20, 2024 - 09:38 PST
      Investigating
      We are experiencing MMS delivery delays sending to AT&T Network in the US for a subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 20, 2024 - 08:35 PST
      This incident affected: CARRIER NETWORK (MMS Short Code, North America, MMS Toll-Free, North America).
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