Increased lag in receiving events through Event Streams

Incident Report for Twilio

Resolved

Lag in receiving events has been resolved and Event Streams is operating normally at this time.

Posted Oct 17, 2024 - 11:01 PDT

Update

We are continuing to monitor for any further issues.

Posted Oct 17, 2024 - 11:00 PDT

Monitoring

Receiving events in Events Streams are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 17, 2024 - 09:53 PDT

Identified

Our engineers have identified the issue causing lag in delivering Events through Event Streams for Several products e.g., Events from Voice Insights, Taskrouter, Voice, Studio are potentially impacted with lag. and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2024 - 08:41 PDT

Update

We are investigating lag in receiving events through Event Streams. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 17, 2024 - 08:20 PDT

Investigating

We are investigating lag in receiving events through Event Streams. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Oct 17, 2024 - 07:12 PDT

This incident affected: DEVELOPER TOOLS (Event Streams).