SMS Delivery Delays and Failures to Indonesia Telkomsel Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs. This incident has been resolved.

Posted Sep 15, 2022 - 16:10 PDT

Update

SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs continue to operate normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2022 - 15:02 PDT

Monitoring

SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 15, 2022 - 14:32 PDT

Update

We are still investigating SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 15, 2022 - 12:30 PDT

Update

We are experiencing SMS delivery delays and failures to Indonesia Telkomsel network from domestic registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 15, 2022 - 11:30 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Indonesia Telkomsel Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 15, 2022 - 11:13 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).