Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays and Failures to Indonesia Telkomsel Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs. This incident has been resolved.
      Posted Sep 15, 2022 - 16:10 PDT
      Update
      SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs continue to operate normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 15, 2022 - 15:02 PDT
      Monitoring
      SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 15, 2022 - 14:32 PDT
      Update
      We are still investigating SMS delivery delays and failures to Indonesia Telkomsel Network from domestic registered Sender IDs. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 15, 2022 - 12:30 PDT
      Update
      We are experiencing SMS delivery delays and failures to Indonesia Telkomsel network from domestic registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 15, 2022 - 11:30 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Indonesia Telkomsel Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 15, 2022 - 11:13 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).