Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to H3G UK
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery delays to UK H3G. This incident is now resolved.
      Posted Jan 15, 2021 - 05:27 PST
      Monitoring
      We are seeing signs of recovery and are monitoring traffic until the service has been fully restored.
      Posted Jan 15, 2021 - 04:21 PST
      Update
      We are still experiencing delivery delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as additional information becomes available.
      Posted Jan 15, 2021 - 03:50 PST
      Update
      We are still experiencing delivery delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as additional information becomes available.
      Posted Jan 15, 2021 - 01:50 PST
      Investigating
      We are experiencing delivery failures and delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.
      Posted Jan 15, 2021 - 00:44 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).
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