SMS Delivery Delays to H3G UK

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to UK H3G. This incident is now resolved.

Posted Jan 15, 2021 - 05:27 PST

Monitoring

We are seeing signs of recovery and are monitoring traffic until the service has been fully restored.

Posted Jan 15, 2021 - 04:21 PST

Update

We are still experiencing delivery delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as additional information becomes available.

Posted Jan 15, 2021 - 03:50 PST

Update

We are still experiencing delivery delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as additional information becomes available.

Posted Jan 15, 2021 - 01:50 PST

Investigating

We are experiencing delivery failures and delays sending to UK H3G subscribers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.

Posted Jan 15, 2021 - 00:44 PST

This incident affected: CARRIER NETWORK (SMS, Europe).