We are no longer experiencing MMS/SMS delivery delays when sending messages to CTBC cellphone in Brazil from shortcode and preregistered sender IDS. This incident has been resolved.
Posted Mar 07, 2023 - 13:41 PST
Monitoring
We are observing recovery in delivery of SMS delivery delays to CTBC cellphone in Brazil from shortcode and preregistered sender IDS. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Mar 07, 2023 - 10:17 PST
Update
We are continuing to investigate this issue.
Posted Mar 07, 2023 - 10:01 PST
Investigating
We are experiencing SMS delivery delays to CTBC cellphone in Brazil from shortcode and preregistered sender IDS. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 07, 2023 - 09:30 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).
