Twilio Console Error for Users Attempting to Access Using Ad Blockers

Incident Report for Twilio

Resolved

The issue has been resolved and user console is operating normally at this time.

Posted Jun 06, 2024 - 12:42 PDT

Update

We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 06, 2024 - 11:42 PDT

Update

We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 06, 2024 - 10:48 PDT

Monitoring

The Twilio console is now operating normally. We had a number of customers using ad blockers experience an error seeing a blank screen when attempting to access the Twilio console. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 06, 2024 - 10:12 PDT

Investigating

Our monitoring systems have detected a potential issue with users console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 06, 2024 - 09:59 PDT

This incident affected: TWILIO PLATFORM (Other).