Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to AT&T Mexico in Mexico
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. This incident has been resolved.
      Posted Nov 07, 2024 - 17:24 PST
      Update
      We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 07, 2024 - 15:23 PST
      Investigating
      After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour, or as soon as more information becomes
      Posted Nov 07, 2024 - 14:23 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to AT&T Mexico in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 07, 2024 - 13:39 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 07, 2024 - 13:30 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to AT&T Mexico in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 07, 2024 - 12:30 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).