Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Orange Network in Burkina Faso
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. This incident has been resolved.
      Posted Nov 17, 2023 - 21:28 PST
      Monitoring
      We are observing recovery in SMS delivery when sending messages to Orange Network in Burkina Faso. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 17, 2023 - 19:24 PST
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 17, 2023 - 15:24 PST
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 17, 2023 - 13:22 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 17, 2023 - 12:22 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).