Some Contact Forms Intermittently Failing

Incident Report for Twilio

Resolved

We have observed a full recovery with contact forms that were intermittently failing. We apologize for any inconvenience caused. We apologize for the frustration and inconvenience these disruptions may cause.

Posted Feb 21, 2022 - 16:15 PST

Monitoring

We are observing recovery with some contact forms that were once intermittently failing. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2022 - 14:15 PST

Update

We are investigating intermittent loading failures with some contact forms on twilio.com. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 21, 2022 - 12:29 PST

Update

We are investigating intermittent loading failures with some contact forms on twilio.com. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Feb 21, 2022 - 11:39 PST

Investigating

We've become aware of a potential issue with intermittent loading failures for forms located on twilio.com. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 21, 2022 - 11:13 PST

This incident affected: TWILIO PLATFORM (Other).