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        Studio API returning HTTP 500 errors

        Incident Report for Twilio

        Resolved

        Studio API recovery is fully confirmed and all services are operating normally.
        Posted Sep 03, 2019 - 04:38 PDT

        Monitoring

        We are observing recovery in Studio, Flex and Task Router. We are actively monitoring and we will provide an update as soon as we have additional information.
        Posted Sep 03, 2019 - 04:20 PDT

        Update

        We are continuing to investigate this issue.
        Posted Sep 03, 2019 - 04:00 PDT

        Investigating

        We are currently experiencing issues with Studio API returning HTTP 500 errors. This impacts Studio flow creation and execution as well as Flex voice call and chat creation.
        Posted Sep 03, 2019 - 03:46 PDT
        This incident affected: SERVERLESS (Studio) and FLEX (Flex Application Platform, TaskRouter).
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