Voice Call Logs were Delayed

Incident Report for Twilio

Resolved

A subset of call logs did not immediately show up when queried from 1:21 - 1:40 PM Pacific Time on 10/20/2022. During this period, customers may have experienced a delay in call logs. These call logs are now available for query.

Posted Oct 20, 2022 - 13:57 PDT

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 20, 2022 - 13:37 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).