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        Unable to Create New Caller IDs When Attempting Receive a Call With the Verification Code

        Incident Report for Twilio

        Resolved

        Creating new caller IDs when attempting to receive a call with the verification code has been resolved and the service is operating normally at this time.
        Posted Dec 16, 2022 - 08:09 PST

        Update

        We are no longer seeing an issue with creating new caller IDs when attempting to receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 16, 2022 - 06:16 PST

        Update

        We are no longer seeing an issue with creating new caller IDs when attempting receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 16, 2022 - 04:19 PST

        Update

        We are no longer seeing an issue with creating new caller IDs when attempting receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 16, 2022 - 02:17 PST

        Update

        We are no longer seeing an issue with creating new caller IDs when attempting receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 16, 2022 - 00:20 PST

        Update

        We are no longer seeing an issue with creating new caller IDs when attempting receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Dec 15, 2022 - 23:53 PST

        Monitoring

        We are no longer seeing an issue with creating new caller IDs when attempting receive a call with the verification code. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Dec 15, 2022 - 23:21 PST

        Update

        Our engineers have identified the issue with creating new caller IDs when attempting receive a call with the verification code and are continuing working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 15, 2022 - 21:10 PST

        Identified

        Our engineers have identified the issue with creating new caller IDs when attempting receive a call with the verification code and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 15, 2022 - 20:07 PST

        Investigating

        Our monitoring systems have detected a potential issue with creating new caller IDs when attempting receive a call with the verification code. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 15, 2022 - 19:35 PST
        This incident affected: PHONE NUMBERS.